We have the following payment methods through which you can make a payment:
- Cash On Delivery (Easy & simple at your doorstep)
- Credit/Debit Card (Visa / Master)
Having a Aliestores.com account helps us to make your shopping experience fast, secure and convenient. You can create your own Aliestores.com account or simply use your Facebook login.
3. Why am I having trouble placing products in the cart?
If you are having trouble placing products in your cart, please make sure that you have made all relevant size and color selections.
If you still have problems, this may mean that the item you are trying to buy is sold out.
Please get in touch with our Customer Support Team. You can reach our team under support@Aliestores.com or live chat (9am – 9.30pm everyday, except on public holidays).
We’ll send you an email and SMS once your order has been confirmed! We’ll also let you know as soon as your order has been shipped.
These products are not yet available for purchase, but you can pre-order them on Aliestores.com. Any pre-order will be shipped to you on the day of its official release and will reach you within the delivery time mentioned by the seller.
You can reach our team by emailing us at support@Aliestores.com or connecting us via live chat (9am – 9.30pm every day, except on public holidays).
7. My payment was processed successfully but I didn’t get any order confirmation.What should I do?
Please get in touch with us so we can look into the matter.
You can reach our team 24/7. Just email us at support@Aliestores.com or you can call us on 16492. (9am – 9.30pm every day, except on public holidays).
8. How to place an order on “Aliestores.com”?
9. What are the Shipping Charges?
Shipping rate is based on the weight of the products, the origin from where the item is picked from and the destination to where it is delivered.
The total shipping fee charged will be clearly indicated for each product individually at the main product page.
Where is my Order
You can reach our team at support@Aliestores.com or via live chat (9am – 9.30pm everyday, except for public holidays).
You can reach our team by emailing us at customer.care@Aliestores.com.com.bd or contacting usvia live chat (9am – 9.30pm every day, except for public holidays)
You can reach our team by emailing is at support@Aliestores.com or contacting us via live chat (9am – 9.30pm everyday, except for public holidays).
If your order is under pre-shipped status and your order is eligible for cancellation, “Cancel Button” will indicate on your desired order that you wish to cancel.
- Click on “My Account” and click on “My Orders” in the drop-down
- Once you see your order, click the “Cancel” Button
- Fill out the cancellation request form
- Choose the item(s) you need to cancel
- Make sure you read and agree with the cancellation policy
- Select your cancellation reason
- Click on “Submit”.
You can also reach our Customer Services team 24/7 under support@Aliestores.com or you can call us under 16492 (9am – 9:30pm).
If your order is already on its way to you or if you have already received your order, you may be able to return your product (See our Return policy for detailed information).