FAQ Page

Shipping Information

Shipping method for recommending:

Destination Country

Mail Post

Recommended Line

Other methods

Local warehouse

South Korea

e-EMS
(about 4-8 days )

Seller’s Shipping Method
(
CJ express 5-7 days free tax)

KAS
(about 1-3 days, free tax)

 

RUSSIA

Epacket
(about 12-35 days)

CDEK
(about 12-25 days )

DHL
(about 5-8 days to Moscow)

CDEK/ Pony
(about 1-15 days )

Brazil

Epacket/ PostNL
(about 25-60 days)

EMS
(about 12-35 days )

UPS/DHL
(about 5-8 days, Need taxes number)

Brazil Post
(about 1-20 days 

UKRAINE

PostNL
(About 12-35 days )

DHL
(About 5-8 days )

EMS
(about 7-15 days)

 

Malaysia

Standard Shipping
(About 8-35 days )

DPEX / Aramex
(About 5-12 days )

DHL
(about 5-8 days)

 

Spain/ France

PostNL
(About 10-25 days )

DHL
(About 5-8 days )

EMS
(about 7-15 days)

Entrega 
(no customs duty, 1-5 days) 

 BELARUS

Turkey Post
(About 18-45 days)

Ships from Russia
(About 5-15 days, Free tax)

EMS/DHL
(about 5-15 days)

From Moscow
(Need contact online service) 

Israel

Epacket
(About 16-40days)

DHL
(About 5-15 days)

Aramex/EMS
(about 7-15 days)

 

Other Europe countries

PostNL/Swiss Post
(About 8-35 days)

DHL
(About 5-15 days)

EMS/ UPS
(about 7-15 days)

From Spain
(no custom duty, 3-7 days) 

United States

Epacket
(About 15-25 days)

DHL
(About 5-8 days)

EMS/ UPS/ Fedex
(about 7-15 days)

 

Canada

Epacket
(About 15-25 days)

DHL
(About 5-8 days)

EMS/ UPS/ Fedex
(about 7-15 days)

 

Australia

Standard Shipping
(About 8-35 days )

 Special Line
(About 8-10 days)

DHL
(About 5-8 days)

 

United Arab Emirates

China Post
(About 15-45 days)

Aramex
(About 7-25 days, 
no remote area)

DHL
(About 5-8 days)

 

Saudi Arabia

Swiss Post
(Special line About 8-25 days)

Epacket
(Special line About 8-25 days)

Aramex
(Special line About 6-15days)

 

India

standard method
(About 9-35 days)

Aramex
(about 10 days)

Fedex IE/Aramex/DHL/TNT/UPS
(Buyer Usually need pay tax)

 

Other worldwide countries

Swiss Post / PostNL / ….

DHL
(About 5-8 days)

EMS/ UPS/ Fedex
(about 7-15 days)

 

How Do I Track My Order?

When you choose any Post Mail, Sometimes we will make our own decision to ship it via one of below shipment approach.


Standard Shipping: good for most of the 
worldwide countries. Average delivery time is 15 ~ 45days.

Netherlands post: good for European countries, average delivery time is 10 ~ 35 days.

Hong Kong post: May change Belgian postal packet, good for European countries, average delivery time is 10 ~ 35 days.

Epacket: Good for some EU country and Asian country.


DHL/UPS/FedEx: Very fast and will take around 3-8 days for most countries, but it may cause custom duty and remote area fee.


Russian Moscow warehouse 
(Recommend!!) Available to Kazakhstan, Belarus, and Russia, No tax, fast delivery in 1~15 days (Some remote area need ships via Russian

post, shipping time is about 20 days).


Spanish warehouse (Recommend!!)

Spain warehouse can ship to the following Countries (no need pay tax and VAT)
Spain mainland Entrega Local 1-4 days
Portugal, France, Germany, Italy, Austria, Luxembourg, Netherlands, Belgium, United Kingdom, Czech Republic, Denmark, Hungary, Poland, Slovenia, Slovakia Euro-business Parcel 2-7 days



Germany warehouse (Recommend!!) 
Available to all EU countries. ships via DHL. About 2-7 working days, free tax and free VAT.


To Ukraine and so on, faster than from China.


Brazil warehouse (Recommend!!) 
Only available to Brazil. About 1-20 days, free tax and free VAT.

Statement:

When place order, please make sure your address, Name of the consignee, Zip code and the Phone number is 100% correct, If your parcel delayed, sent back or held by customs, The buyer should be responsible for this, hope you can understand. thanks! If the parcel is returned for the above reasons, the buyer is required to pay the shipping when we resend the package.


Tracking website:  https://www.17track.net/en/

Seller Service (On-time Delivery)

If you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click ‘Confirm Order Received’ or exceed confirmation timeframe).

Can you buy one item from Aliestores?

Yes, you can buy a single or bulk product. You will have more luck with Aliestores.

How do you place an order?

  • Check your shopping cart. Check over the items listed in your shopping cart.
  • Visit Ship, Bill and Pay screen. Make sure you're logged in to your account.
  • Review your order. You will now see a display of your order information and your complete cost, including shipping and tax.
  • Get your receipt.

Are Aliestores products genuine?

Yes, you can buy a single or bulk product. You will have more luck with Aliestores.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

How To Order Products From Aliestores?

Aliestores.com is an online marketplace like Amazon where thousands of sellers put up their products for sale. It is owned by china’s leading online store Alibaba.com. With Aliestores you can actually start a mini importation business here in Nigeria as a lot of wholesalers are on Aliestores.

On Aliestores.com you can find a whole lot of manufacturers, exporters, suppliers & individual sellers selling millions of products at a relatively cheap price of wholesale price). However if a price is too good to be true there’s a big chance that you can be scammed as the buyer protection is not as protective as that of popular US online stores like eBay and Amazon. 

How To Order Goods From Aliestores Safely?

Visit Aliestores.com and sign in. If you do not have an account to create one.

Search For A Product. There a different method of searching for products on Aliestores.

You can search by using the search bar. Type in the keyword of the item and hit the search button.

You can also search by using the categories displayed by the left side of the page. Hover your mouse over a category and a sub category will be displayed. Select the category you are interested in and browse products.

Find a product from your search result and click on “Chat now!” to contact the supplier. You can ask for details of the product to ensure it meets your expectation or if you require a modification to the product you can inform the supplier.

If the Supplier is offline you can click on the “Offline” link to leave a message with the supplier and you will be contacted when the seller comes online.